Water Damage on Phones: What to Do Immediately
Accidentally dropping a phone in water is a nightmare for any user. Whether it’s a quick splash, a full submersion, or exposure to high humidity, water damage can severely impact a phone’s functionality. While modern smartphones often have some level of water resistance (rated by IP codes like IP67 or IP68), no device is completely waterproof. If your phone takes an unexpected dip, acting quickly can mean the difference between a minor inconvenience and permanent damage.
This guide outlines the immediate steps to take when your phone gets wet, how to assess the damage, and long-term solutions to restore functionality.
Step 1: Retrieve the Phone Immediately
The first and most critical step is to remove the phone from the water as quickly as possible. The longer it stays submerged, the higher the risk of corrosion and short-circuiting. If the phone is plugged into a charger or connected to accessories, unplug it immediately—electricity and water are a dangerous combination.
Key Actions:
– Turn off the phone if it’s still on.
– Remove it from any case, cover, or accessory.
– If the phone is in a bag or container with water, carefully lift it out without shaking it.
Step 2: Power Off the Device
If the phone is still on, power it down immediately. Leaving it on increases the risk of a short circuit, which can cause irreversible damage to internal components.
How to Power Off:
– Hold the power button until the shutdown menu appears.
– If the screen is unresponsive, force a shutdown by holding the power button (and volume down button on some models) for 10-15 seconds.
– Do not attempt to charge the phone or press any buttons unnecessarily.
Step 3: Remove the SIM Card and Any Accessories
Water can seep into small openings, including the SIM card tray, charging port, and speaker grills. Removing the SIM card and any connected accessories (like SD cards or headphones) helps prevent further moisture buildup.
Steps to Remove SIM Card:
1. Locate the SIM tray (usually on the side of the phone).
2. Use the ejector tool (or a paperclip) to pop it open.
3. Remove the SIM card and place it in a dry, safe location.
4. Leave the SIM tray open to allow air circulation.
Additional Actions:
– Remove any protective cases, screen protectors, or pop sockets.
– If the phone has a removable battery (rare in modern smartphones), take it out.
Step 4: Dry the Exterior Gently
Before attempting to dry the internal components, gently pat down the phone’s exterior with a soft, absorbent cloth or paper towel. Avoid rubbing, as this can push water deeper into the device.
What to Avoid:
– Do not use a hairdryer or heat source—excessive heat can damage internal circuits.
– Avoid shaking or blowing into ports—this can force water further inside.
– Do not insert cotton swabs or sharp objects into the charging port or speaker grills.
Step 5: Use Absorbent Materials to Draw Out Moisture
After drying the exterior, the next step is to absorb as much internal moisture as possible. Traditional methods like rice are not recommended—they are ineffective and can leave dust or starch inside the phone. Instead, use these proven techniques:
Option 1: Silica Gel Packets (Best Method)
Silica gel packets (found in shoeboxes, electronics packaging, or purchased separately) are highly effective at absorbing moisture.
Steps:
1. Place the phone in a sealed container or plastic bag.
2. Add several silica gel packets around the phone.
3. Leave it for at least 24-48 hours (longer if possible).
Option 2: Desiccant Packs or Cat Litter (Alternative)
If silica gel is unavailable, uncooked rice or cat litter (unscented, clay-based) can be used as a last resort. However, these are less effective and may leave residue.
Steps:
1. Fill a container with rice or cat litter.
2. Bury the phone in the material, ensuring it’s fully covered.
3. Leave it for 48-72 hours (longer than silica gel).
Option 3: Professional-Grade Drying Kits
Some companies sell phone drying kits with moisture-absorbing materials designed specifically for electronics. These are more effective than rice but may not be readily available.
Step 6: Avoid Common Mistakes
Many well-intentioned but misguided actions can worsen water damage. Here’s what not to do:
❌ Do not turn the phone on prematurely—wait at least 24-48 hours before attempting to power it up.
❌ Do not charge the phone—water and electricity can cause a short circuit.
❌ Do not use compressed air—it can push water deeper into the device.
❌ Do not place the phone in the freezer—condensation can form when thawing, causing further damage.
❌ Do not rely on water resistance claims—IP ratings degrade over time, especially if the phone has been dropped or damaged.
Step 7: Check for Water Damage Indicators
Most smartphones have liquid contact indicators (LCIs) that change color when exposed to moisture. These are small stickers inside the SIM tray, charging port, or battery compartment (if removable).
How to Check:
– iPhone: Look for a small white or red sticker inside the SIM tray or charging port.
– Samsung & Android: Check near the battery compartment (if accessible) or inside the SIM tray.
– If the sticker is red or pink, water has entered the device.
Note: Even if the LCI hasn’t changed color, water may still have entered through other openings.
Step 8: Attempt to Power On the Phone
After at least 24-48 hours of drying, try turning on the phone. If it powers up normally, check for the following:
✅ Screen responsiveness – Does it register touches correctly?
✅ Speaker and microphone – Can you hear calls and recordings clearly?
✅ Charging port – Does it charge without issues?
✅ Camera functionality – Do both front and rear cameras work?
✅ Sensors – Does the fingerprint scanner, face ID, or proximity sensor work?
If the phone turns on but behaves erratically (e.g., random reboots, overheating, or unresponsive buttons), turn it off immediately and proceed to the next step.
Step 9: Seek Professional Help if Needed
If the phone doesn’t turn on or exhibits persistent issues, professional repair may be necessary. Water damage can cause corrosion on internal circuits, which requires specialized cleaning.
When to Visit a Repair Shop:
- The phone doesn’t power on after drying.
- The screen is glitchy or unresponsive.
- The charging port doesn’t work.
- The phone overheats or shuts down randomly.
- There’s visible corrosion inside the device.
What a Professional Can Do:
- Ultrasonic cleaning – Removes corrosion from internal components.
- Component replacement – Damaged parts (e.g., battery, charging port, logic board) may need replacement.
- Data recovery – If the phone is unresponsive, professionals may retrieve data before repairs.
Note: If the phone is under warranty, check the terms—most manufacturers void warranties for liquid damage, even if the phone has an IP rating.
Step 10: Prevent Future Water Damage
While accidents happen, taking precautions can minimize the risk of water damage:
✔ Use a waterproof case – For frequent exposure to water (e.g., beach trips, poolside use).
✔ Avoid charging near water – Keep phones away from sinks, bathtubs, and pools while charging.
✔ Check for damage – If the phone has been dropped, inspect the seals around the charging port and buttons.
✔ Use a moisture-detecting app – Some apps (like Phone Doctor Plus) can check for water damage indicators.
✔ Consider insurance – Some phone insurance plans cover accidental water damage.
Final Thoughts
Water damage doesn’t always mean the end of your phone. Acting quickly, avoiding common mistakes, and using proper drying techniques can significantly improve the chances of recovery. If the phone doesn’t respond after drying, professional repair is the best option to salvage the device or recover important data.
By following these steps, you can maximize the likelihood of restoring your phone to working condition and prevent long-term damage. Always remember: time is critical—the faster you act, the better the outcome.